At Bicmte, we value each and every single customer, and customer satisfaction is always our top priority. We are trying our best to speed up the process, making your package arrive as soon as possible. Your patience will be highly appreciated. Thanks for your understanding.

We provide local UPS, USPS or FedEx, or DHL shipping services. No tax needed. Please check the shipping area below. For certain places, we might not deliver or need extra shipping.

        COSTS & DESTINATIONS

          Currently, we only provide shipping to the in the Europe, North America              and Australiao ther areas.

        The delivery time of an order contains two parts:

          It usually takes 1 working day to process the order, or no more than 3                  working days at latest.

          It usually takes 1 working day to process the order, or no more than 3                  working days at latest
          Depending on the express company you chose, the parcel will arrive at              different times as follows:

          Standard shipping rates are the same within the deliverable area

  • FedEx: US takes 5-7 working days to arrive, Europe and Australia take +2 business days to arrive. Cost: $11.99

  • DHL: US takes 3-5 working days, Europe and Australia take + 2 business days to arrive. Cost: $39.99

  • UPS: US takes 5-8 working days to arrive, Europe and Australia take + 2 business days. Cost: $16.99

  • Ordinary express: 10-14 working days in the United States, +2 working days in Europe and Australia. Cost: $9.99, free shipping on orders over $30 in shipping areas

  • If your tracking number is not updated within 1 week, please contact our customer service email: service@bicmte.com

     

  • About taxes:

          Within the scope of delivery, all customs duties are borne by Bicmte
  • Note: This delivery may be delayed due to the outbreak of COVID-19.

  • SHIPPING CHANGES

    NO CHARGE for changing the address BEFORE we provide you the tracking number.

    $15 WILL BE CHARGED when the in-transit logistics information shows that the change is successful .

    $30WILL BE CHARGED if you want to cancel the order AFTER the package has already SHIPPED.

    $30 WILL BE CHARGED if Customers refuse to accept the package or undelivered

    $30 WILL BE CHARGED if the package has already been delivered to the original address successfully.
  • ORDER TRACKING

    You can track your order and shipping & handling information on your account if you have registered one on Bicmte.com. If you haven't registered on our site, you can also track your order here with your order number. For more shipping information, send an email to

    service@bicmte.com . We will get back to you in 24 hours.

    Kindly Notes:

    1. Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help.

    2. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.

    3. It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

    4. All estimated/typical delivery times are derived from past data collected from past orders. They are approximate times for reference only.

    5. Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.

    6. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping. We cannot guarantee that we will receive the item you are attempting to return. For more information regarding our limited warranty and claims process, please review our Limited Warranty Terms, which are incorporated into by reference and form a part of these Terms.